Shipping & Return Policy
Shipping information
We will dispatch most orders within TWO business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from our Warehouse and therefore you may obtain these parcels at different times. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day and some catalogue promotions. Contact us for more information.
FLAT RATE SHIPPING – Australian Orders: Regular Post Method
FREE Shipping over $120
FLAT Rate $16.95 less than $120
If You Have Any Questions, Please Feel Free To Contact Us!
Return Policy
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be satisfied with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.
- Change of mind returns: 1. You return the item within 7 days of purchase. 2. The item must not have been used or damaged in any way including that: It is in its original packaging including manuals, pamphlets and all accessories. It is unopened, unused and in its original saleable condition. 3 The buyer must pay the freight by themselves.
- Missed items& Damaged items: Please contact us within 7 days of purchase, We will arrange the refund within 7days
- Incorrect items: customers can keep the incorrect items, as the same time, Please contact us within 7 days of purchase, We will arrange the refund within 7days for your missed items
Please note: if you cancel your order with no reasons, we will charge additional 3% of handling fee.